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There are several governmental and non-governmental bodies in Israel offering assistance to migrant workers, who wish to complain about unfair employment conditions or improve their quality of life in Israel. Assistance includes legal aid, crisis intervention, medical care and community services. |
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| The Foreign Workers’ Department |
The State of Israel welcomes migrant workers who seek legal employment, and makes every effort to safeguard their legal rights and protect them against exploitation by employers. Violating the rights of migrant workers is an offense subject to fines and even criminal charges.
If you suffered one of the following violations:
 You were not paid the minimum wage
 Extra sums were deducted from your salary
 You were given an insufficient health insurance policy
 You were not given proper housing
 You were not given a written contract or a wage slip
 You were dismissed without prior notice
 You employer withholds your passport
 You were demanded to pay an unreasonable mediation fee
or any other violation of the minimum conditions regarding your rights and obligations, health and housing, you can file an official complaint with the Branch for the Enforcement of Labor Laws in the Foreign Workers’ Department:
 Haifa: 7/9 Pal Yam St., Zim Building, First Floor
Tel. 04-8606700, Fax: 04-8606735
Sunday - Thursday 8:30-16:00
 Jerusalem: 34 Ben Yehuda ST., Migdal Hair, 13th floor
Tel: 02- 6229835 Fax:02- 6229867
Sunday-Thursday 8:30-16:00
 Tel Aviv: 53 Derech Shlomo
Tel: 03-5125428 Fax: 03-5125492
Sunday-Thursday 8:30-16:00
 Beer Sheva: Alumot 12, Park Taasiya, Omer
Tel: 08-6253005 Fax: 08-6253000
Sunday-Thursday 8:30-16:00 |
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| The Ombudsman for construction workers |
Construction workers can also file a complaint with the Foreign Workers’ Rights Ombudsman in the Foreign Workers Department: 03-5125460, 050-6240546. |
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| Supervision of employment agencies (Manpower Companies) |
If you were recruited in Israel by an employment agency and asked to pay a recruitment fee; or if you were recruited in your home country and asked to pay a recruitment fee exceeding NIS 3,050 – you can contact the Supervisor in Charge of Registration of Manpower Companies, 86 Derech Menachem Begin, Tel Aviv, Tel: 03-5613461 Fax: 03-5613428). |
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| Employee immunity |
Your employer cannot dismiss you or harm your working conditions if you filed a complaint or assisted another migrant worker in doing so. |
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| Mesila Aid & Information Center – Tel Aviv |
The Mesila Aid & Information Center for the Foreign Community, operated by Tel Aviv Municipality, offers migrant workers in Tel Aviv several social and legal services, including aid and instruction on the education of children of migrant workers.
Some of Mesila’s services:
 Initiation and development of community projects
 Assistance to kindergartens
 Legal consulting
 Lectures
 Assistance in registration to local schools
Services are provided by volunteer social workers, lawyers, psychologists and students. You can contact Mesila by tel/fax: 03-6879727 (Sunday, Monday & Wednesday 10:00-19:00; Tuesday & Thursday 08:30-15:30). |
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| Kav LaOved |
Kav LaOved is a non-profit organization, dedicated to the protection of worker rights and especially disadvantaged groups such as migrant workers. The organization offers individual legal advice in multiple languages and acts to enforce and improve labor conditions, through legal representation of workers in courts and against employers.
Workers’ hotline:
 Tel Aviv: 17 Y.L. Peretz St., Tel Aviv, Tel: 03-6883766
Sunday-Tuesday - 9:00-16:30, Thursday- 12:00-18:00
Information in Chinese: Monday - 18:00-21:00
 Haifa: 18 Herzl St. (Beit Hakranot), Room 224, Tel: 04-8643350, Fax: 04-8644238
 Jerusalem: 18 Shlomzion Hamalka St., Tel: 02-6242801 Fax: 02-6232868
 Be’er Sheva: 197 Kakal St., Tel: 08-6239619 Fax: 08-6230531 |
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| Hotline for Migrant Workers |
The Hotline for Migrant Workers is a non-profit organization dedicated to promoting the civil and human rights of migrant workers in Israel, and eliminating trafficking in women. The organization provides crisis intervention services (hotline, visits to detention centers) and legal action.
Workers’ hotline:
HaChashmal 33, Tel Aviv, Tel: 03-5602530,
Sunday-Thursday 09:00-17:00, Friday 09:00-12:00 |
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| Physicians for Human Rights |
Physicians For Human Rights is a human rights organization focusing on the right to health, human dignity, and wellness of mind and body. The organization provides legal advocacy, consulting and representation on heath issues and insurance, as well as operating an open clinic for migrant workers in Tel Aviv.
Address: 52 Golomb St., Tel- Aviv, Tel: 03-6873718, Fax: 03-6873029
Family physician: Sunday, Tuesday, Wednesday 17:00-21:00
Gynecologist: Monday 17:00-21:00
Pediatrician: Friday 9:00-13:00
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